Tech for Retail 2025 Workshop: From SEO to GEO – Gaining Visibility in the Era of Generative Engines

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GEO Referencing: How to Gain Visibility in AI Search Engines

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Last updated on

14/10/2026

Chapter 01

Example H2
Example H3
Example H4
Example H5
Example H6

GEO referencing has one goal: getting ChatGPT, Perplexity, Gemini and Google's AI Overviews to name your brand and cite your pages when your customers ask their questions. This page is for B2B marketing and SEO leads who already understand the stakes, set out in our guide to Generative Engine Optimization, and are now looking for the method.

 

You will find the five-step process, the pillars of citable content, the brief by persona, what changes from one engine to another and the decisions to make on technical foundations and authority.

 

The GEO Referencing Process in 5 Steps

 

GEO is run as a project: you start from what generative engines say about you today, choose the questions that matter, produce, build authority, then compare each page with itself before and after. The table summarises what each step delivers.

 

StepWhat you doDeliverable
1. Presence auditAsk the engines a fixed question setPresence state by question and by keyword
2. Personas and questionsLink each question to a persona and an intentPrioritised question set
3. Citable productionWrite or rework the pages that answerBriefs by persona, published pages
4. Authority and linkingEarn mentions and links, connect the clusterMention plan, internal linking
5. Before / after measurementRe-run the same questions after publicationCitations gained, lost, stable

 

Start With a Test Scope

 

Do not roll GEO out across the whole site. Choose a limited scope to validate a repeatable method before scaling up:

 

  • one topic cluster;
  • one dominant page type (guide, comparison, offer page);
  • one language;
  • access to the CMS, Google Search Console and Google Analytics 4.

 

What the Presence Audit Records

 

The baseline audit does not look for a "position" in ChatGPT, because there is none. For each question asked and each keyword tracked, it records one of the four AI presence states:

 

  • brand named: the answer mentions your brand;
  • domain cited: a link to your site appears in the answer;
  • domain as source: your page appears among the sources consulted;
  • absent: neither the brand nor the domain appears.

 

On the Google side, Search Console counts impressions and clicks from AI Overviews and AI Mode in the Performance report, without separating them, at the time of writing. The audit therefore cross-checks this data with the questions asked to the engines.

 

Choosing Personas and Questions

 

Keywords carry a SERP and an AI Overview; questions carry an answer requested from ChatGPT, and a question has no SERP. GEO referencing therefore works on both lists. Start with intent, not volume: in B2B, a single query hides several needs (understand, compare, de-risk, decide), which the search intent method helps you classify.

 

Match Each Need to an Answer Format

 

Each need calls for a format the engine can extract as it is:

 

Type of needExample questionAnswer format
Definition"What is…"One-sentence definition, details, sources
Comparison"What is the difference between…"Table of criteria and limits
Objection"What are the risks…"List of risks, measures, evidence
Decision"How to choose…"List of weighted criteria

 

Build the Question Set

 

The question set is the fixed list you put to the engines at regular intervals to track the brand's presence. It is built in four moves:

 

  • list the personas (decision-maker, influencer, user, procurement, IT);
  • write their questions in natural language, the way they would ask them;
  • attach each question to a target page on the site;
  • freeze the list: a question added later has no "before".

 

The Pillars of Citable Content

 

A generative engine runs a search, then selects passages it can reuse out of context without distorting them. A citable page brings together six pillars, summarised here:

 

PillarWhat you put on the pageWhat the engine does with it
Direct answerA self-contained sentence at the start of the sectionIt reuses it as it is
StructureDescriptive H2 and H3 headings, short paragraphsIt splits the page into passages
Lists and tablesSteps, criteria, comparisonsIt extracts separate facts
EntitiesThe same brand, offer and author namesIt attributes without ambiguity
EvidenceDated sources, identified authorIt judges the page reliable
FreshnessA visible, maintained update dateIt prefers recent information

 

The detail of each criterion, the fact-checking protocol and how to rework existing content are covered in the article on AI-optimised content, linked below.

 

Write Reusable Sections

 

The rule: the first sentence of a section must be quotable on its own. You then expand with details, limits and evidence. Four templates cover most cases:

 

  • Definition: one sentence, then three bullets (scope, use case, limit);
  • Procedure: numbered steps and a validation criterion;
  • Checklist: check, owner, expected evidence;
  • Comparison: criteria × options table, with assumptions.

 

Update Without Blurring the Signals

 

Up-to-date content is more credible and more likely to be selected. Run updates as a process: an update note (what changed, why), dated sources, stable canonical URLs. When two pages answer the same question, merge them rather than adding a third.

 

The GEO Brief by Persona

 

A GEO brief is not an SEO brief with a keyword. It is written per persona, and the same keyword can target several personas. It sets what the writer must cover:

 

  • the keyword and the intent: what the reader is trying to do;
  • the topics to cover: the expected H2 and H3 outline;
  • the questions to address: those from the question set attached to the page;
  • the semantic field: the terms and entities to use;
  • the GEO instructions: the brand, its spelling variants, the topic to associate it with.

 

Verifiable Acceptance Criteria

 

Add a criterion to each block of the brief that allows a yes/no review. For example:

 

  • the outline explicitly answers the attached questions;
  • each section opens with a sentence that makes sense out of context;
  • every figure has a source, a date and a scope;
  • brand and offer names are identical across the whole cluster.

 

Scale Up Without Losing the Brand Voice

 

The trap is standardising the form to the point of standardising the substance. Set a glossary (terms, acronyms, entities) and stick to it, write neutral, sourced answers rather than superlatives, and keep room for real expertise: field feedback, nuance, the method's limits.

 

What Changes From One Model to Another

 

A brand appears in an answer through two paths. Knowledge learned during training evolves slowly and reflects the mentions accumulated across the web. Real-time retrieval (RAG) fetches pages at the moment of the question: this is the path that content, indexing and structure influence in the short term. On this second path, each engine draws on different sources:

 

EngineWhere its sources come fromWhat carries weight
ChatGPTBuilt-in web search, close to Bing resultsBing indexing, extractable passages
PerplexityWeb search, sources shown with the answerPerplexityBot access, direct answers
GeminiGoogle ecosystemGoogle quality signals, semantic clarity
CopilotBing indexBing indexing, page structure
AI Overviews and AI ModeGoogle index, links cited in the answerIndexed page, direct answer, freshness

 

The link between ChatGPT and Bing is measurable: 87% of ChatGPT citations match Bing's top results (Squid Impact, 2025). Checking that your key pages are indexed in Bing is therefore part of the audit, just as it is for Google.

 

One Citable Piece of Content, One Measurement per Engine

 

These differences do not justify one page per engine. The invariants are the same everywhere: an indexed, accessible, structured, up-to-date, attributable page. What changes is the measurement: presence varies from one model to another and from one session to another, so you record presence states engine by engine, on the same question set. How each engine works is detailed in our article on AI search engines.

 

Open Access to AI Crawlers and Secure the Technical Foundation

 

An engine does not cite a page it cannot read. Before optimising content, check the following on the test scope:

 

  • AI crawler access (GPTBot, PerplexityBot, Google-Extended, ClaudeBot) in robots.txt;
  • indexing: no accidental noindex, aligned canonicals, redirects without chains;
  • rendering: the main content is present in the served HTML, not only after JavaScript;
  • structured data: valid and consistent with visible content, with no guarantee of citation;
  • the answer placed early, not buried under menus or accordions.

 

The llms.txt file is not a prerequisite: Google does not apply it, and its role is limited to pointing certain agents to your reference pages. How to implement it is described in our guide to the llms.txt file. The full control grid, with user-agents and rendering tests, is in the GEO checklist.

 

Build Authority: Mentions and Links From Cited Domains

 

Generative engines form a picture of your brand from the whole web, not just your domain: 85% of AI citations come from third-party sources (The 2026 State of AI Search, 2026). Being mentioned on the pages AI already cites therefore matters as much as your own content.

 

The decision is about targets: identify the domains cited on your questions, then aim for factual mentions and links from those pages, with consistent brand attributes (name, offer, scope). The link between backlinks and AI visibility is developed in a dedicated article.

 

Internal Linking That Leads to the Passage to Cite

 

Internal linking extends this work on your own site. It guides crawlers to the section that contains the fact to cite:

 

  • descriptive anchors, never "click here";
  • links between pages of the same cluster (definition, method, evidence);
  • a table of contents at the top of long pages, aligned with intents;
  • one reference page per concept, which satellite articles point to.

 

Equip, Measure and Iterate

 

A GEO tool must track presence by question and by engine, the AI Overview by keyword and the cited sources: the features to check are detailed in our article on GEO tools. Measurement happens after publication, on the tracked question set, in citations gained, lost, stable or with no baseline; each page is compared with itself before / after, and we talk about correlation, never causation. The KPI set is defined in the article on GEO KPIs.

 

Depending on what the measurement shows, each page follows one of these four decisions:

 

  • refresh dates, sources and examples when demand changes;
  • consolidate two pages that answer the same question;
  • specialise a new page for a distinct persona or use case;
  • deindex pages that blur the signals.

 

Change one thing at a time, on a subset of pages, so you can link a change to an observed shift.

 

Depending on Your Situation

 

The process is the same for everyone; the entry point depends on where you are:

 

  • You are new to the topic: start with the definition of GEO and what sets it apart from SEO.
  • You are reworking existing pages: apply the criteria of AI-optimised content section by section.
  • You are preparing a launch: run through the GEO checklist (technical, content, authority, tracking).
  • You are choosing a tool: compare the expected features in our guide to GEO tools.
  • You need to report: start from the single set of GEO KPIs and how to read it before / after.

 

For the production step, the Incremys content production module starts from a brief written by persona (intent, topics to cover, questions to address, semantic field, GEO instructions on the brand and its variants) and provides the GEO editor where the content is written, at the time of writing. The editor writes; it does not measure: presence in answers is then tracked on the question set.

 

FAQ: GEO Referencing

 

How do you do GEO?

 

Doing GEO means following a five-step process: audit the brand's presence on a question set, choose the priority personas and questions, produce citable content, build authority through mentions and links, then measure each page before and after publication. You then iterate on the same questions.

 

Where should you start?

 

Start with a presence audit on a test scope: one cluster, one page type, one language. Put a fixed question set to the engines and record, for each question, whether the brand is named, the domain cited, the domain used as a source or absent. This baseline is the point of comparison for everything that follows.

 

Do you need separate content for each AI engine?

 

No, the same citable content serves every generative engine. ChatGPT, Perplexity, Gemini and AI Overviews draw on different sources, but all favour pages that are indexed, structured, up to date and attributable. What varies by engine is the measurement: you record presence engine by engine, on the same question set.

 

What is a question set?

 

A question set is a fixed list of questions, written the way your personas would ask them, that you regularly submit to generative engines. It lets you track the brand's presence over time despite the variability of answers. A question added late has no baseline, so it cannot be compared.

 

Is LLM SEO different from GEO?

 

No, LLM SEO and GEO refer to the same approach. Both aim to make a brand and its content visible and cited in the answers produced by large language models. The term GEO has become the standard; the methods, the content criteria and the measurement remain identical.

 

How do you earn citations and brand mentions in a sustainable, measurable way?

 

You earn lasting citations by combining strong source pages with a presence on the third-party domains AI already cites. Brand attributes must stay consistent everywhere. Measurement is done on a fixed question set, in citations gained, lost or stable, page by page, before and after.

 

How do you create production-ready GEO briefs?

 

A production-ready GEO brief is written per persona and specifies the intent, the topics to cover, the questions to address, the semantic field and the GEO instructions on the brand and its variants. Each block carries a verifiable acceptance criterion, which allows a yes/no review before publication.

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